FAQ

Have questions? We've got answers. Check out our FAQ's:

We know choosing the right daycaarfe is a big decision. Below you will find answers to our most commonly asked questions to help you decided if Country Canine Care is the right fit for your dog.

What is Country Canine Care’s daycare philosophy?

As a facility that can accomodate a high enrollment facility, we focus on lower attendance and intentionally create small, well-matched play groups. Our approach prioritizes calm energy and thoughtful supervision so dogs can socialize, explore and rest in a way that feels natural and stress-free.

What makes your daycare different from traditional facilities?

We pride ourselves on creating a space where we curate multiple smaller groups based on size, play style and temperament. With lots of space to roam and the ability to separate groups, dogs are never forced into constant interaction. This results in calmer, happier and more balanced dogs.

Is Country Canine Care right for my dog?

If you’re looking for a calm, intentional, smaller scale daycare then Country Canine Care may be the perfect fit.

Is your daycare suitable for shy or sensitive dogs?

Yes. Our calm, spacious environment and small group sizes are especially well-suited for dogs who may feel overwhelmed in busy daycare settings. We move at each dog’s pace and allow space for self regulation.

Do you accept puppies?

Yes. Puppies are welcomed with extra care and intention. Introductions are slow and gentle to help build confidence, teach healthy social skills and prevent overwhelm during these important developmental stages.

Do dogs play all day?

No. Dogs have both playtime and any added on enrichment activity then have period of rest and quiet downtime before end of day free playtime. We believe rest is just as important as play and helps prevent overtired or overstimulated behaviour. Dogs on our cab rest during transportation on the way home.

How are play groups determined?

Play groups are intentionally created based on:

• Size

• Play style and energy level

• Social skills and confidence

• Individual needs and comfort levels
  
  

*Groups may change over time as dogs grow, mature or show new preferences. Groups may also change throughout the day.

What if my dog needs a break from play?

Dogs are always free to take breaks. We actively encourage rest and provide space away from the group when needed.

Do you offer enrichment?

Yes. Enrichment is incorporated into the day through natural exploration in our fields and optional add-ons such as treat enrichment, 1:1 fetch or 1:1 training minis. 

How do you ensure safety?

Safety is our top priority. This includes:

• Continuous supervision

• Small group sizes

• Thoughtful group matching

• Secure spaces

• Clear policies and routines

How do you handle behaviour issues?

We use positive, calm redirection and proactive management. Our goal is to support appropriate social behaviour, not punish. If a concern arises, we will communicate openly with you.

Are vaccinations required?

Yes. All dogs must be up to date on required vaccinations to ensure the health and safety of every dog in our care.
Vaccinations required are: DAPP, Bordatella (Kennel Cough) and Rabies. We highly recommend vaccinating for Leptospirosis. *Flea/Tick and Dewormer is required as well.
Proof of vaccination is needed, this can be obtained by calling your vet and having them send us a copy. Our Client Protal/Booking Platform also tracks vaccinations and due dates.

Do dogs need to be spayed or neutered?

We evaluate intact male and female dogs on a case-by-case basis, depending on age, behaviour and group dynamics. With our space set up, this also allows us the ability to ensure all intact dogs are seperated as needed. Any dogs who are intact are monitored for behavioural changes and all changes are communicated with owners so that a plan can be put in place if a dog needs a more specific care plan or needs to take a break before any spay or neuter appointment is made. 

Do you offer grooming or spa services?

Yes. Spa services can be added to daycare and are thoughtfully scheduled toward the end of our main playtime, so dogs go home clean, relaxed and ready to rest. Our spa is meant to be a calming space for pampering and TLC. 

*At this time, clipping is not offered.

Is boarding available?

At this time, we focus exclusively on daytime care and do not offer overnight boarding.

What are your hours of operation?

We are open Monday to Friday, 7:30AM-5:30PM. Drop-off and pick-up times are scheduled to support a smooth, calm flow to the day and minimize overstimulation.
Full Day: 7:30AM-10:00AM drop off, 2:00PM-5:30PM pick up (5-10hrs of daycare)
Half Day: 9:30Am-10AM drop off, 2:00-2:30PM pick up (4-5hrs of daycare)
Our Cab picks up 7:30AM-9:30AM and drops off 1:45PM-3:45PM

What is the intake process for new dogs?

All new dogs go through an assessment via screening form filled out online during the inquiry phase. We are able to gauge based on our well thought out questions whether a trial day is offered or not. We pride ourselves on a gentle and gradual introduction process. This allows us to ensure your dog is comfortable, safe and a good fit for our group environment before joining regular daycare.

How do I book daycare?

Daycare bookings and availability are managed directly through our Client Portal PetPocketbook. Please contact us to get started or to discuss whether our daycare is the right fit for your dog and we will get you set up with an account.